Returns & Exchanges

At The General Store Spokane, we want you to be completely satisfied with your purchase. If an item doesn't meet your expectations, you can return or exchange it within 30 days of purchase with a valid receipt.

1

Verify Eligibility

Ensure your item is in its original, unused condition with all tags and packaging intact to qualify for a full refund.

2

Gather Documentation

Locate your original sales receipt or order confirmation email to facilitate a quick processing of your return at our service desk.

3

Choose Return Method

Bring your items directly to our Spokane storefront for an immediate exchange or mail them back to our returns department using a trackable shipping service.

4

Receive Refund

Once we inspect your return, we will issue a credit to your original payment method or provide store credit, typically within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing